SHIPPING & DELIVERY
“Every piece of Soul And Gems jewelry is charged under the moonlight and packaged with sacred intention before beginning its journey to you.”
1. Order Processing Time
Due to the intentional ritual cleansing and sacred curation of our pieces, orders are typically processed within 1–3 business days. Custom or bespoke intention pieces may require an additional 3–5 business days.
2. Shipping Rates & Delivery Estimates
We offer secure global shipping with tracked services to ensure your high-vibration crystals arrive safely:
- Standard Shipping (Global): 7–14 business days | Complimentary on orders over $150
- Express Priority Shipping: 3–5 business days | Calculated at checkout
3. Customs, Duties & Taxes
All international orders may be subject to local customs duties and taxes levied by the destination country. These charges are the responsibility of the recipient.
4. Tracking Your Journey
Once your parcel leaves our sacred studio, you will receive an automated email containing your tracking link. If you have any questions regarding your delivery, please reach out to us at support@soulandgems.com.